Polina AI – The Most Advanced
AI Assistant for Customer Support
& Retention
Polina AI is a cutting-edge virtual assistant designed specifically for customer support and retention. Built to operate 24/7 and handle unlimited requests with near-instant response times (often ~0.1 seconds), Polina scales customer engagement without increasing staffing. Its conversational AI understands context, emotions, and more than 100 languages to provide human-like, personalized interactions. The platform is ideal for businesses aiming to boost conversions, reduce costs, and deliver seamless experience.
AI Automation, Lead Generation & Cost-Effective Customer Support
Polina transforms customer service via AI-powered automation—capable of qualifying leads, answering FAQs, sending reminders, and upselling through personalized messages on WhatsApp and other channels. It engages users proactively, nurturing leads with follow-ups, order updates, and targeted promotions. The assistant integrates with CRM and ERP systems, allowing seamless data flow while retaining conversation history. Businesses report up to 70% reduction in staffing costs, and conversion rates increase substantially due to instant engagement. Polina also automates repetitive tasks, freeing teams to focus on complex issues and strategic initiatives.
Networking, Transparency & Strategic Growth
Polina enables seamless multilingual communication, supporting voice, video, images, and text inputs across platforms. It preserves user context and adapts tone and messaging based on customer behavior and prior interactions. Data privacy and compliance are core: conversations can be stored on the client’s servers, encrypted, and GDPR compliant. Insights from analytics dashboards show performance metrics like retention, Net Promoter Score, and conversion improvements. Early adopters have seen up to 7× increase in registration rates, higher retention, and smoother scaling into new markets. Polina perfectly blends automation, reliability, and user-centric growth.
